Job Description

Recovery Concierge

We are currently seeking a part-time 20 hours per week Recovery Concierge to work at a high-profile client's fitness center located in Midtown New York, NY. The shift hours will be Monday through Thursday, with 5-hour workdays and varying start times.

Job Overview

As a Recovery Concierge, you'll work with the Client and Workplace Well-being team to promote a culture of health. You'll provide tools and solutions designed to reduce members' musculoskeletal risks, as well as support all appropriate recovery initiatives and services. You will also maintain a high profile as the "face" of the recovery program.

What You Will Do

• Provide stretch sessions, tissue work, corrective therapy, fascial work, trigger-point release and exercise.
• Track and report on recovery program utilization, outcomes, success stories and requested metrics.
• Promote wellness room services by encouraging enrollment and assisting with appointment scheduling.
• Set up, maintain, and clean equipment for member use.
• Partner with the Client to plan and develop an annual calendar of musculoskeletal health programs and events that will engage employees.

What We Are Looking For

• Knowledgeable about the industry and be equipped with customer skills to network, engage, and interact with all clients, guests, and participants.
• Bachelor's degree in human factors, exercise science, exercise physiology, human kinetics, kinesiology or a related field.
• Active state licensure in Athletic Training, Physical Therapy, Occupational Therapy or Massage Therapy.
• Experience with any of the following:
  • Manual therapy – may include instrument assisted soft tissue mobilization (IASTM)
  • Stretch therapy – may include passive stretch techniques, active release techniques (ART), fascial stretch therapy (FST), proprioceptive neuromuscular facilitation (PNF), active isolated stretch therapy (AIS).
  • Facilitated recovery technology support – may include Percussive SMR equipment, pneumatic compression therapy, hot and cold therapies, infrared therapy, cryotherapy, transcutaneous electrical nerve stimulation (TENS), pulsating electromagnetic field therapy (PEMF), and meditation pods.
  • Massage therapy – may include a variety of techniques including Swedish, deep tissues, sports, prenatal, trigger point, reflexology, etc.
• Strong organizational skills, ability to multi-task and creative approach to marketing.
• Competence with Microsoft Suite (Word, Excel, Power Point, Outlook) and web portals.
• Thorough industry knowledge and the ability to skillfully interact, engage and network with all clients, guests and participants.
• Ability to communicate professionally and appropriately with clients and guests.
• Effective, engaging public speaking.

About Us

Plus One, part of the Optum Workplace Well-being portfolio of services, provides fitness and well-being services to clients across a broad range of industries, driving employee engagement in health and wellness programs. These services include fitness, nutrition, ergonomics, wellness coaching and health promotion. Our team members believe that the most effective way to help people adopt a healthier lifestyle is through personal connections infused with hospitality, empathy and a lot of fun.

Perks of Working at Plus One, an Optum Company*

Health and financial:

• Medical plan choices with Health Reimbursement Account (HRA) and Health Savings Account (HSA) options
• Dental and Vision coverage plans
• 401(k) Retirement & Savings Plan
• Life Insurance (team member, spouse and dependents)
• Short and Long Term Disability Plans
• Accident & Critical Illness Insurance
• Transportation and Parking Plans
• Paid parental leave

Well-being:

• Paid time off
• Wellness rewards program
• Free memberships to various fitness facilities and wellness subscriptions
• 24/7 health and wellness support through the Employee Assistance program
• Entertainment and consumer discounts
• Inclusion and Belonging Council

Growth and development:

• Free professional development courses through internal learning management systems
• Discounted certifications through industry leading agencies
• Free CPR/AED certifications
• Free continuing education courses and credits
• Employee Referral Reward program

*Please note, some of the benefits listed above are only available to team members who work full time hours.

Equal opportunity statement

Plus One, an Optum company, is committed to a policy of non-discrimination and equal employment opportunity. Qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability or protected veteran status, or any other characteristic protected by law.

Plus One is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

For residents of California, Colorado, Connecticut, New York City, and Washington only: The hourly rate for this position ranges from $35 to $38.50. Pay is based on several factors including, but not limited to, education, work experience, certifications, geographic differentials, and other business and organizational needs. In addition to the hourly rate, Plus One offers a comprehensive benefits package (all benefits are subject to eligibility requirements), which includes health insurance, life and disability benefits, 401(k) plan, and paid time off. Plus One, an Optum Company, adheres to all federal, state, and local minimum wage requirements.

Job Tags

Hourly pay, Minimum wage, Full time, Temporary work, Part time, Work experience placement, Local area, Monday to Thursday, Shift work

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