Job Description
Hours are Tue-Fri 10AM-7PM and SAT 8AM-5PM (Hybrid position – WFH on SAT Shift)
-- Office location for Tuesday through Friday is in Huntington Beach, CA
Overall responsibility for managing the West Coast chassis fleet including the
dispatch process to ensure high service levels to truckers at DCLI start/stop
locations. Working with steamship lines, CY locations, terminals, and vendors
daily. Development of processes for exception management including, but not
limited to logistics challenges, chassis gains/drains and migration analysis.
Duties and Responsibilities
* Manage chassis fleet for assigned markets ensuring that chassis availability
meets demands of the locations and ensuring timely service levels.
- Monitor and control cost savings measures for assigned markets.
- Develop and Implement Chassis Recovery process, manage and report results
- Propose solutions to senior management to improve service, process, and/or
savings opportunities based on monitoring the assigned markets for all the
below (reported to management on a weekly basis)
- Cost savings
- Unbudgeted expenses
- Service failures
- Chassis repositioning moves
- Sales/deliveries and idle equipment
- Monitoring of idle/dwelling equipment
- Work closely with M&R and Commercial team to manage and move chassis to
fulfill lease opportunities and grow daily use business in the LA Market
* Be adaptable/flexible to changes in business process or priorities as they
arise. Be prepared for unexpected changes and redirection due to a highly
dynamic market/industry.
* Ensure DCLI Operation Team maintains data integrity, monitor DCLI systems,
recommend development improvements and provide overview and support to
relevant DCLI projects.
- Maintain DCLI reposition work orders and report on a weekly basis.
- Manage service level of repositioning vendors by monitoring and evaluating
service delivery levels as per service contracts. Build relationships with
vendors and address service issues as needed within markets.
* Build good working relationships with customers, terminals, CYs motor
carriers and Rail Yards.
* Exposure to business financials and your markets’ performance based on
company budgets and expectations.
* Responsible for market research to identify current trends and use
statistical and analytical tools to predict future trends and patterns which
could affect DCLI.
* Investigate, and where applicable, recommend technology solutions to improve
work processes.
- Develop and implement standard operating procedures where none exist.
- Maintain communication and relationships with the DCLI management team.
- Liaise with other business units to promote working relationships and common
goals.
- Promote a sense of teamwork and urgency.
- Perform other assigned duties.
- Coordinate and manage special projects, maintain and report out as required.
- Adhere to DCLI Core Values.
Qualifications
* This position’s hours are Tue-Fri 10AM-7PM and SAT 8AM-5PM (Hybrid position –
WFH on SAT Shift)
* Minimum of a bachelor’s degree or equivalent combination of education and
related experience.
- Emphasis in supply chain, business, marketing or computer science.
- Minimum 2-3 years of experience working in the Marine Container
Transportation Industry or Customer Service related work.
- Excellent communication skills both written and verbal
- Ability to think conceptually and theoretically.
- Strong organizational, multitasking, excel and time management skills
required.
* Proficient in Microsoft Office, with aptitude to learn new software and
systems.
* Must be able to pass a pre-employment drug screening.
Direct Reports
* N/A
Benefits
We understand that your role at DCLI is only part of who you are. Our
comprehensive compensation and benefits package provide resources for you to be
your best self, grow professionally and personally, and reach your full
potential.
* Excellent health, dental, and vision insurance options for you and your
family
- Ample PTO and paid holidays
- 401k with company match
- Flexibility to support a healthy work-life balance
- Wellness resources
- Company-sponsored parties, outings, and other perks
Development Opportunities
At DCLI, you’ll find that everyone – from your coworkers and managers to the
senior leadership team – wants to see you succeed and there are opportunities
available for you to develop in your current role and prepare to take that next
step in your career:
- Tuition reimbursement
- Internal training and educational resources
- Quarterly and annual awards for outstanding performance
- Pathways to promotions and access to advice, feedback, and mentorship
- Participation in professional organizations
- Internships
Pay range is $65-$70k - commensurate with experience
Job Tags
Full time, Internship, Work at office, Work from home, Flexible hours, Shift work