Job Description

Marketing Associate

Note: This position is located in Gilbert, Arizona and is in-office five days per week. Pay is $20-$21/hour depending on experience (an entry-level role).

Self Storage Consulting Group (SSCG) is a nationwide, full-service self-storage firm that provides expertise across the entire lifecycle of a storage asset. From due diligence and feasibility studies to design & build, development, management, and marketing, we help our clients achieve success every step of the way. As our company continues to grow, we're looking for a Marketing Associate to support a variety of marketing initiatives across our portfolio of self-storage facilities.

The Marketing Associate will support day-to-day marketing operations across a wide range of projects and initiatives. This is a dynamic role that combines administrative support, marketing coordination, reporting, customer experience initiatives, and digital marketing exposure.

No two days are exactly alike. One day may involve responding to customer reviews, updating spreadsheets, assisting with billing and reporting, or coordinating marketing materials. Another day may include website updates, analyzing marketing performance, brainstorming promotional ideas, or learning how digital advertising campaigns are managed.

This position is ideal for someone who takes initiative, is organized, detail-oriented, eager to learn, and enjoys working on a variety of projects. While digital marketing is part of the role, the primary focus is supporting the overall marketing team and helping ensure projects are completed accurately and efficiently.

Key Responsibilities

Marketing Support & Coordination

• Assist with a variety of marketing projects and day-to-day departmental tasks
• Coordinate marketing materials, promotions, and facility requests
• Help maintain consistency across facility websites, listings, and marketing platforms
• Contribute ideas for promotions, campaigns, and customer engagement initiatives

Customer Experience & Reputation Management

• Monitor and respond to customer reviews
• Assist with customer satisfaction initiatives and survey programs
• Identify trends in customer feedback and share insights with the team

Reporting & Administrative Support

• Maintain spreadsheets, reports, and marketing trackers
• Assist with invoice processing and vendor billing
• Compile performance data and prepare reports for management
• Support organization and documentation of marketing projects and workflows

Digital Marketing Exposure & Development

• Assist with website updates and quality assurance checks
• Learn the fundamentals of digital advertising, analytics, and performance reporting
• Support campaign monitoring and data collection
• Participate in digital marketing projects as skills and experience develop

Skills & Qualifications

• Strong organizational skills and attention to detail
• Ability to manage multiple projects and priorities simultaneously
• Self-motivated with a willingness to learn new systems and processes
• Strong written and verbal communication skills
• Comfortable working with spreadsheets and data
• Proficiency with Microsoft Excel, Word, Outlook, and Google Sheets
• Positive attitude and collaborative mindset
• Marketing, business, communications, or related experience is preferred but not required

Benefits

• Medical, Dental, and Vision insurance offerings
• Paid Holidays & Paid Time Off

Schedule & Work Environment

Monday through Friday, hours flexible but typically between 8AM5PM

In-office position (not remote).

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