Job Description

Records Manager Georgia - Dekalb - Atlanta Community Affairs, Georgia Department of - DCA Requisition ID: ADM0DZ0 Number of Openings: 1 Advertised Salary: $58,000-$65,000 Shift: Day Job Internal Contact Name: Saida Latigue Internal Contact Email: saida.latigue@dca.ga.gov Posting End Date: Sep 11, 2022 OUR MISSION To help build strong, vibrant communities. OUR VISION For Georgians of today and tomorrow to have the opportunity to live and work in thriving communities. OUR CULTURE We are a diverse team of highly competent and committed professionals who strive to help people and communities thrive through technical expertise, innovative thinking, and a passion for making a difference. Team members are at their best when collaborating and supporting each other as they perform challenging and dynamic work. General Description The Georgia Department of Community Affairs (DCA) is a state organization dedicated to partnering with communities to help create a climate of success for Georgia's families and businesses. DCA offers a fast‑paced, challenging, and dynamic environment that requires attention to detail, pride in quality of work, and the ability to work as a versatile team player. Overview of Job The DCA Records Manager, under the supervision of the DCA General Counsel, directs agency records operations and establishes information‑management protocols to agency programs and offices in accordance with industry standards and best practices. The DCA Records Manager serves as an information‑technology expert in charge of spearheading efforts to manage and develop information systems. The DCA Records Manager assesses and maintains content management systems on behalf of the agency. As the supervisor for the Records Analyst, GORA Analyst and the Information Management Analyst, the DCA Records Manager ensures the agency’s compliance with records retention, document production and records destruction protocols. The DCA Records Manager is the agency’s liaison with the State Records Center (SRC) and works frequently with the Deputy General Counsel, IT, and the agency’s leadership. DCA Records Manager is responsible for establishing information governance protocols, training agency staff on those protocols and monitoring industry and best practices in information management and records management. The DCA Records Manager may assist with packing and moving large quantities of boxes for transmittal to SRC and serve as a backup receiver of records requests, transmittals, and deliveries. The DCA Records Manager ensures routine audits within the unit for destruction of records and proper records storage. The DCA Records Manager position reports to the DCA General Counsel. Minimum Eligibility Requirements Bachelor’s degree with intent to enter a graduate program in library science, archival studies, or a related field. 4 years’ experience working in a records management, library science, or archive role. Graduate degree in archival studies, library science, or a related field, or actively enrolled in a graduate program (preferred). Certification in Certified Archivist (CA) or Certified Records Analyst/Certified Records Manager (CRA/CRM) preferred. Electronic records management experience. Experience using the enterprise content management system MicroFocus Content Manager/HP TRIM. Enthusiasm for problem solving and comfort with change. Knowledge of records retention schedules. Expert knowledge of records and information governance methodology of physical and electronic records. Experience working in databases and/or content management systems. Maintain confidentiality of highly sensitive records. Attention to detail for repetitive tasks that involve large amounts of data. Strong project management skills to manage tasks with little oversight. Fluent with Microsoft Office (Outlook, Excel, PowerPoint) and Adobe Acrobat. Strong oral and written communication, particularly in composing professional email. Preference for candidates with experience digitizing paper records for preservation or transition from paper to electronic workflows. Experience with GovQA (preferred). Excellent customer service skills, positive attitude, and ability to work well under pressure. Ability to multi‑task, meet deadlines, and work in a fast‑paced environment. Job Duties and Responsibilities Respond politely and courteously to customer inquiries via email and telephone and offer resolutions to customer inquiries/problems. Collaborate with the Deputy General Counsel on policy compliance, security and risk assessment and management. Develop recommendations for and implement procedures related to the agency’s information management policies and procedures across all and digital platforms. Train and advise on the agency’s approved standard protocols for records and information in data sharing platforms and mechanisms (including chat, text message, Microsoft Teams, etc.). Provide knowledgeable direction to the agency’s records management staff. Ensure regular review and compliance with retention schedules. Serve as an agency expert on Enterprise Content Management (ECM) system, MicroFocus Content Manager. Maintain a training schedule for the Records and Information Management unit. May provide guidance or training to other Records and Information Management staff and/or agency staff. Perform other related duties as assigned. Working Conditions (travel, hours, environment) Medium Work – Ability to exert 20-50 pounds of force occasionally, and/or 10-25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to lift, carry, push, pull, or otherwise move objects. The employee is often required to use their hands and fingers, to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb or balance, and to stoop, kneel, crouch or crawl. Equal Employment Opportunity Statement NOTE: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, age, disability, protected veteran status, or any other characteristic protected by law. All qualified applicants will be considered but may not necessarily receive an interview. Due to the large volume of submissions received by this office, information concerning application and/or interview status cannot be provided. Selected applicants will be contacted for next steps in the interview process. Applicants who are not selected will not receive notification. This position is subject to close at any time once a satisfactory applicant pool has been identified. DCA is an Equal Opportunity Employer. If you need an accommodation for an interview, please contact the Human Resources Office at (404) 679-4845. Hiring is contingent upon satisfactory results of employment verification, background, criminal records investigation, and motor vehicle reports. This job description does not constitute an employment agreement between the employer and the employee and is subject to change by the employer as the needs of the business and requirement of the job change. This job posting may close at any time upon gaining a sufficient applicant pool from which to select a qualified candidate. All duties and responsibilities listed are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. Marginal functions of the position (those that are incidental to the performance of the job duties) have not been included. However, the omission of specific statements of duties does not exclude them from the position if the work is similar, related, or logical assignment to the position. Additional Qualifications Bachelor's degree in a related field from an accredited college or university AND Three years of experience managing professional level staff OR Seven years of related professional experience AND Three years managing at the level equivalent to area of assignment OR Three years of experience required at the lower level Mgr, Business Ops (GSM010) or position equivalent. An equivalent combination of education and job specific experience that provided the knowledge, experience and competencies required to successfully perform the job at the level listed may be substituted on a year-over-year basis. #J-18808-Ljbffr

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